Frequently asked questions
Can I claim on private health?
Some private health insurance extras plans provide a rebate on psychology sessions - please check with your insurer. Please note that you cannot claim a Medicare rebate and a private health rebate for the same session. I am happy to send you a receipt for you to claim.
Do you offer online sessions?
The style of therapy that I primarily practice is most effective when done in person, and I have a personal preference for working therapeutically together in the same space. I am limiting the amount of online work that I do, and as such, I am no longer accepting new telehealth-only clients.
Do you offer outdoors or walk-and-talk sessions?
Yes. This can be part of an ecotherapy approach to treatment, and can benefit mental health and physical health. If you are interested in this mode of therapy, please get in touch. The initial intake session will still take place in my clinic room and we will discuss whether an outdoor/walk-and-talk mode of therapy is a good fit for you.
Do you accept NDIS clients?
I am no longer accepting new clients funded by NDIS.
Can I contact you between sessions?
I am able to be contacted between sessions via email or text message for brief administrative matters. However, to sustain my capacity as a solo psychologist and fellow human, and to protect the therapeutic relationship, I have careful boundaries around this contact.
Please be aware that I do not check work email or work phone on weekends or outside of my clinic hours, so I might not get back to you right away.
If you send me longer emails to update me on matters, I will read these prior to your next appointment time but will either send a brief response or discuss the matters in session. Keep in mind that email is not secure so it is not recommended for conveying sensitive information.
I do not provide psychological support via email, phone or other means between sessions, for several reasons. Written communication is prone to misinterpretation, and I cannot assess the mental state of the writer or the full context adequately to give appropriate psychological support. As well, a great deal of time would be needed to read, reflect and respond sensitively.